Running a Cleaning Business Archives - Turno

How to be a Successful Airbnb Cleaner on Turno

The Turno Team — Fri, 03 May 2024 20:58:03 +0000

What Does it Mean to be an Airbnb Cleaner on Turno?

Becoming an Airbnb cleaner on Turno signifies more than cleaning; it’s about leveraging a user-friendly software app to streamline your operations and grow your business. Turno equips you with the tools you need to efficiently manage your Airbnb cleaning business, allowing you to prioritize what truly matters—providing exceptional 5-star quality to your clients.

Turno opens up avenues to maintain organization with current customers and also, excitingly, to discover new Airbnb cleaning opportunities nearby. Looking to better manage your cleaning business while you expand it? Turno facilitates both. Find new clients, organize and automate schedules, deliver quality assurance with checklists, and receive payments automatically—all on one centralized platform.

How to Make Money on Turno as a Vacation Rental Cleaner

Achieving a monthly income ranging from $5,000 to $12,000 is a reality for established cleaners on Turno. This multi-functional platform is a lucrative channel for cleaners who excel in customer retention and consistently deliver quality work.

It’s important to understand that such financial success is cultivated over time and through committed effort. For those with a background in vacation rental cleaning, joining the Cleaner Marketplace on Turno is a strategic move. This exclusive network connects you with Airbnb hosts actively looking for local service providers, paving the way for your business growth.

By following these tips, along with determination and planning, you will gain the insights needed to unlock new revenue streams, secure more Airbnb cleaning jobs, and earn more money on Turno.

2 Ways to Work and Succeed on Turno

Turno provides the tools needed to manage existing clients and connect with new Airbnb operators to grow your business. Explore the two ways to work on our platform and make the most from your cleaning business using Turno.

Join Turno’s Cleaner Marketplace

Turno’s Cleaner Marketplace creates and supports ongoing professional connections between vacation rental hosts and cleaners.

To tap into this ever-growing network of Airbnb hosts, cleaners must apply and, upon approval and completed account setup, can bid on available cleaning projects in your local service area.

Benefits of joining the Turno Cleaner Marketplace include:

Access to find new Airbnb clients in your area
Flexibility to set your own rates and schedule
Freedom to accept and reject cleaning jobs according to your business goals

Invite Your Vacation Rental Clients to Turno

Turno also helps you simplify operations with your current clients, whom you already love working with. By inviting your existing clients to work with you on Turno, you can centralize your entire workflow – from scheduling and communication to task management and payment processing.

Working together on Turno allows you to see a clear overview of upcoming tasks, deadlines, and any special instructions. Communicate in real-time, update task statuses, and ensure that every property is cleaned on time and to the highest standards of cleanliness.

7 Tips to Ensure Your Success as an Airbnb Cleaner on Turno

As an Airbnb cleaner, your ability to consistently deliver exceptional cleaning services while maintaining professional relationships with host customers is crucial to growing your business. Here are seven tips to help you leave a lasting positive impression and improve your customer satisfaction rate on Turno.

1. Familiarize Yourself With the Cleaner App

Turno offers live, 24/7 Customer Support and a team of account managers to make your onboarding process a breeze. They are with you every step of the way to walk you through the web-based platform and the Turno for Cleaners mobile app. They can explain Turno’s various features and ensure you are ready to start working smoothly on the platform.

After you complete the required onboarding session (for Marketplace cleaners), make time to familiarize yourself with the mobile app and its settings. Should you have any questions or need assistance, our Customer Support team is always available to help.

Key Turno features include:

Real-time notifications and project updates
Direct in-app communication with customers
Unlimited bidding opportunities
Cleaning checklists, inventory tracking, and problem-reporting tools
Photo documentation and reporting

Open the chat icon at any time and Customer Support can assist you. Be sure to also review the FAQ page on our Help Center for answers to common questions.

2. Build an Outstanding Cleaner Profile

Your Turno bio is one of the first things a potential customer will see when considering your bid. Learning how to create an impressive cleaner profile on Turno can make the difference between a host skimming past your offer and accepting your bid.

A well-written profile increases your attractiveness to potential customers. By highlighting your strengths as an Airbnb cleaner and crafting a well-prepared bio, you can attract more hosts to choose your service over others.

Describing your cleaning services to Airbnb hosts helps boost your profile. For example, share information about the makeup of your cleaning company, what services you offer, and any related requests or fees. Extra services that you offer, like deep cleaning, will always want to be mentioned.

3. Obtain Verified Badges

Another way to succeed on the platform and stand out from other cleaners in your area is to acquire profile badges. Badges display both your business’s legitimacy and commitment to professionalism. Available badges include:

Background Check

A background check badge shows hosts that their vacation rental home will be in good hands if they hire you for a professional cleaning service. This badge is known among hosts to be the most important in proving your trustworthiness and reliability and is required for all US-based Turno Marketplace cleaners.

Liability Insurance

As a business owner, it’s important to obtain general liability insurance to protect you and your employees from claims related to accidents that may arise during your cleaning. Obtaining a Turno liability insurance badge can demonstrate that you have adequate coverage and take the security of your business and the safety of your team seriously.

Licensed

Getting a Turno license badge will show hosts that you are properly licensed to operate in your locale. License requirements differ from state to state and city to city, so we recommend you research what is required in your area and obtain the proper business licensing.

Bonding

A bonding badge is a certificate with a summary of your cleaning company’s liability insurance coverage. This provides hosts assurance that your cleaning business is well protected in the event of an accident or damage to property, equipment, or other unforeseen occurrence.

All badges are subject to a manual review process by our team of application specialists.

4. Formulate a Pricing Strategy

Finding new opportunities on the Cleaner Marketplace requires persistence, as hosts will post new Airbnb cleaning jobs in your area when needed.

When a new offer becomes available, you will be notified via the platform and can submit your bid. This is the moment to highlight your quality services and outline your pricing structure. As an experienced Airbnb cleaner, you know your worth and should set your rates to reflect the value you bring to your clients.

Growing your credibility and establishing yourself in the Cleaner Marketplace takes time and a steady commitment to bidding on good-fit jobs. A strategic approach to this involves setting competitive rates for your local market.

Remaining competitive while building your reputation on the platform may mean creating more attractive pricing to win some initial bids. It’s crucial not to compromise too much on price, as underselling your services can undervalue your skills and experience, leading to dissatisfaction and burnout. By researching your competitors’ rates in your area, you can strategically set your prices without devaluing your services.

Once you complete projects for new customers, demonstrate your high-quality work, and gain positive reviews on Turno, you can gradually increase your rates on future bids and with new customers. Building a strong reputation on Turno boosts your credibility, encouraging hosts to see the value in investing more for your top-notch services.

5. Send a Personalized Message With Every Bid

The power of a personalized introduction message cannot be understated. When starting a relationship with any new potential client, it’s vital to introduce yourself, your business, and your experience. Your bid message is an opportunity to make a fantastic first impression.

Every time you bid on a cleaning project for a new potential customer, send a friendly message introducing yourself. Provide a quick blurb about your cleaning service and express your desire to connect and learn more about their needs. This personalized greeting helps set the tone for a positive working relationship.

6. Master Turno’s Quality-Assurance Features

Consistently delivering first-rate services is key to building and maintaining the trust of your customers. By ensuring your customers’ expectations are met with every clean, you solidify your value and strengthen your customer relationships.

These Turno features will help you maximize your workflow and deliver excellent quality results:

Cleaning Checklist

Many vacation rental hosts require their cleaners to complete a cleaning checklist within the app. These tasks range from general Airbnb cleaning guides to deep cleaning and disinfecting procedures.

On the Turno mobile app, you can update checklist items and then “complete” the project when you are finished. The host receives an email notification that you marked the project as complete, giving them peace of mind that the job is thoroughly finished.

You can also upload photos of finished tasks in the app as proof of your high-quality work (some hosts require this step), bolstering their confidence in your abilities.

Gestión del inventario

The app enables you to monitor and report on inventory levels, notifying hosts when certain inventories are depleted or running low. By checking off the host’s supplies listed within Turno, you can easily alert the host about restocking needs.

This proactive approach helps maintain the property in prime condition for incoming guests, smoothing the transition between stays.

Reportes de problemas

During your cleanings, you might encounter issues at the property, ranging from malfunctioning appliances to accidental damage or missing items. Turno empowers you to document these incidents as they arise, ensuring that you and the host can address any problems quickly. Clear and immediate communication of such issues is crucial for maintaining a professional relationship and upholding your reputation as a diligent and dependable Airbnb cleaner.

Furthermore, it’s imperative you address and work out any concerns or issues with the host customer that involve you or your team. Turno’s Marketplace acts as the conduit for you to find new Aribnb cleaning jobs, but the ultimate responsibility of delivering quality service is yours—you are the independent service provider and cleaning business operator.

Mastering these three important features not only makes you a more efficient Airbnb cleaner and enhances your service offering, but also positions you as a thorough and reliable choice for potential clients, further elevating your status and success on the Cleaner Marketplace.

7. Showcase Your Professionalism Through Top-Notch Customer Service

As with any client relationship, responsiveness is important when receiving and accepting project bids. If you delay or take too long to respond to new cleaning offers, you risk lowering your chances of being seen and hired through the Marketplace.

Here are some tips to help you showcase your professionalism:

Turn on your phone’s push notifications to ensure you never miss a bidding opportunity
Communicate with your customer before, during, and after a project
Collect feedback from customers; ask for positive reviews of your work
Be prepared: Plan your route, organize your supplies, and check for any special instructions

Being punctual is another fundamental aspect of earning and retaining the trust of your clients.

Your customers chose to work with you because of your experience, performance, positive reviews, and competitive rates. And once they do, they entrust you to be the eyes and ears of their property. Treat your relationship with them as business partners and maintain professionalism through consistent high-quality customer service at all times.

Communication is key. Should you have a scheduling conflict, it’s imperative to notify your host as early as possible. Failing to do so damages their trust in you and often leads to negative reviews that can harm your reputation and lower your opportunities for future projects. You can greatly tarnish your reputation on Turno by showing up late to a scheduled cleaning—or even worse, not showing up at all.

Efficiency and preparation are your best tools for success. When cleaning for a same-day check-in, there may be times when the job needs to be finished quickly, without sacrificing quality. Prepare your equipment and team to complete the project in the allotted time, understanding that lateness can negatively impact your host’s business and the next guest’s stay.

Proactively communicating about any potential delays or scheduling conflicts reinforces your professionalism and dedication to your cleaning business. Such practices prevent misunderstandings and strengthen the trust and reliability clients place in you, paving the way for a successful and lasting professional relationship.

Start Earning, Get Started on Turno

Now that you know how to be a successful cleaner on Turno, you are equipped with the tools you need to find new clients and earn more money. Follow the guidance in this article, and you will be on your way to faster growth and financial success with your Airbnb cleaning business.

Boost your cleaning business by applying to Turno’s Cleaner Marketplace and downloading the Turno for Cleaners mobile app today via the Apple Store or Google Play.

The post How to be a Successful Airbnb Cleaner on Turno appeared first on Turno.

How to Optimize Your Cleaner Profile on Turno to Win Bids

The Turno Team — Fri, 26 Apr 2024 00:37:16 +0000

Help Your Airbnb Cleaning Business Go From Overlooked to Overbooked

Increase your bookings and make more money on cleaning jobs by ensuring your cleaner profile showcases your skills and expertise. Your Turno cleaner profile is your first impression. And, if you are on Turno’s Cleaner Marketplace, a well-optimized profile helps differentiate you and your business from other Airbnb cleaning services in your area.

Don’t miss out on cleaning job opportunities due to an incomplete profile. Think of your Turno cleaner profile as your online resume—it’s your chance to stand out and capture a host’s attention. When hosts are scrolling through received bids, your profile is what catches their eye. So, make sure it’s polished and shows off all your skills and expertise.

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5 Ways to Enhance Your Airbnb Cleaner Profile on Turno to Win Bids

To become one of the top-performing cleaners on Turno, you need a stellar cleaner profile. Below, learn five easy ways to upgrade your profile to ensure you grab attention and win bids:

1. Highlight and Sell Your Experience

Your Turno cleaner profile bio is your business card and portfolio all in one. Your profile is one of the most crucial ways to communicate your expertise and convert prospects into clients. In your profile, be sure to include the following:

Previous cleaning experience: Detail how long you have been cleaning and which types of clients you have worked with, i.e. vacation rental, residential, corporate. Remember your short-term rental audience on Turno and be sure to specifically highlight your Airbnb cleaning experience. This will show that you are qualified and knowledgeable in this unique type of cleaning.
Certifications and other accolades: Proudly display your certifications and other recognitions as a professional cleaning business to show your extensive knowledge and experience in maintaining a clean, sanitary environment. This helps you establish trust from the start and attract more Airbnb customers.
Positive traits and qualifications: Describe how you pay attention to details and go above and beyond to provide premiere services to every property you clean. Similarly, demonstrate in your profile that you are an excellent communicator and how your services will meet hosts’ needs. Hosts are always on the go, and the last thing they want is a cleaner who is ineffective in communicating.

2. Provide a Professional Photo

When setting up a cleaner profile on Turno, it’s important to include a high-quality and professional-looking photo. This helps create a good first impression and shows potential clients that you’re serious about your work. A professional photo can help you stand out and attract more interested clients. Here’s how you should set up your photo:

Good Lighting: Make sure the area where you take your photo is well-lit. Natural light works best, so try to take the photo near a window during the day.
Clear Background: Choose a background that’s clean and clutter-free. It could be a plain wall or a tidy workspace.
Friendly Expression: Smile naturally and look approachable in your photo. This helps to build trust with potential clients.
Dress Professionally: Wear clean and presentable clothing that reflects the professionalism of your service.
Clear and Focused: Ensure the photo is sharp and in focus, with your face clearly visible. Avoid blurry or pixelated images.

By uploading a quality photo, you show you are serious about your cleaning business. It’s a simple yet effective way to showcase your dedication and professionalism to potential clients.

3. Verify Documents for Turno Badges

Showcase that you are a professional and credible Airbnb cleaner with Turno badges. Obtain verification for liability insurance, bonding, and additional licenses you have. Keep in mind that all documentation must undergo review by our applications team before being posted to your profile. This is to ensure that your paperwork is in order.

Additionally, all US-based Turno Cleaner Marketplace users must complete a background check. This process is designed to provide an extra layer of assurance to hosts by confirming that you’ve been vetted and cleared to work through our platform as a cleaner.

Moreover, a background check helps establish trust between you and potential clients, giving them peace of mind knowing that you’ve passed screening measures for criminal history or other relevant concerns. Completing this requirement demonstrates your commitment to maintaining a safe and secure environment for your client’s properties and their guests.

4. Collect Positive Reviews

Another powerful enhancement that helps your cleaner profile captivate attention is positive host reviews. When hosts see lots of good reviews from other property operators, they feel more confident about hiring you. On Turno, you’re cleaner profile has two opportunities to garner positive reviews:

Turno Reviews

Turno Reviews are posted by hosts you have worked with on Turno. To maximize the impact of host reviews on your cleaner profile, focus on consistently delivering high-quality service. Pay attention to detail, communicate effectively with hosts, and strive to exceed their expectations with each cleaning.

As reviews accumulate on your cleaner profile, they serve as a testament to your performance and reliability. Each 5-star review helps establish your reputation as a dependable and proficient cleaner, attracting more potential clients. Consider every review a valuable asset, leveraging positive feedback and utilizing constructive criticism to continually refine your service.

As cleaning projects are completed and reviews are earned, they’ll be published to your cleaner profile. This is why your performance with every project is essential to your overall cleaner profile. As a service provider, it is recommended that you encourage hosts to leave a 5-star review after each cleaning project. Hosts are busy too, but a gentle reminder can help. So, focus on delivering top-notch services every time to build your reputation and show that you’re a reliable and experienced Airbnb cleaner.

Airbnb Cleaning Rating on Turno Quality Center

With Turno’s integration with Airbnb, hosts are provided a wealth of information about the cleanliness of their properties. Turno’s Quality Center connects individual guest reviews to the cleaners who completed the turnover before their stay. This means that the cleans you complete on Turno can be directly associated with the ratings and reviews left by the next incoming guest.

Your Airbnb Cleaning Rating is derived from the guest cleanliness reviews of all your host customers (for hosts who have integrated their Airbnb listings with Turno). It is an accumulation of the Airbnb guest reviews associated directly with your completed cleaning projects on Turno. The power of 5-star reviews is undeniable, and hosts seek out cleaners who understand that importance and demonstrate a proven ability to help achieve top-notch Airbnb cleanliness ratings.

5. Work Towards Super Cleaner Status

Thousands of professional cleaners have reached financial freedom on Turno. Their secret? Completing projects consistently to gain valuable experience and grow their customer base. Turno’s Cleaner Marketplace is competitive, and other cleaners are bidding alongside you. Having more completed cleaning projects under your belt gives you a better opportunity to win new bids.

Turno looks at three key factors for you to achieve Super Cleaner status:

Retain, maintain, and connect with new customers on our platform
Consistently bid on new projects
Actively complete cleaning projects

Once you have received more bids and completed projects consistently on our platform, you will earn the Super Cleaner badge. Think of it like this: the more you clean, the more experience you get. And that experience makes you stand out to hosts looking for cleaners. They see your Super Cleaner badge and know they’re getting the best of the best.

Airbnb Hosts are Looking for Cleaners Like You!

Join Turno Marketplace

Grow Your Business With an Optimized Cleaner Profile

Your cleaning venture on Turno can be very profitable as you showcase your dedication and hard work in the marketplace. To promote yourself as one of the best cleaners in your area and have your bids accepted by more hosts, apply our tips to optimize your cleaner profile.

Increase your opportunities and revenue streams by applying to Turno’s Cleaner Marketplace and downloading the Turno for Cleaners mobile app today.

The post How to Optimize Your Cleaner Profile on Turno to Win Bids appeared first on Turno.

How to Become an Airbnb Cleaner

The Turno Team — Fri, 22 Mar 2024 19:18:48 +0000

What Does it Mean to Become an Airbnb Cleaner?

Becoming a professional Airbnb cleaner means taking on the responsibilities of cleaning and preparing rental properties for guests. Your main job is to make sure the space is spotless and welcoming for the next guest. Every corner needs to be clean and tidy, from the floors to the linens. Hosts rely on you to have the property ready on time, every time.

Being an Airbnb cleaner requires much more than just tidying up. You have to factor in the time it takes to juggle washing dishes, restaging furniture, laundering bedding and linens, and other time-consuming tasks such as stain removal or degreasing the oven. Strong time management skills are crucial to being a successful vacation rental cleaner.

Scheduling and job organization are key. Weekends and seasonality can impact your overall business and create inconsistencies throughout the year. Some months, you may have a very busy schedule; while you may experience a slow-down during the off-season. Many guests prefer to travel on weekends, so properties need to be cleaned and ready for new arrivals. This can mean sacrificing your weekend plans to ensure the properties you service are spotless and welcoming.

Most importantly, you can earn a great income cleaning vacation rentals, especially if you build a reputation for excellent service. But there are challenges too. Sometimes, guests book at the last minute, and the host needs the property cleaned ASAP. This means you might have to rush to get the job done without sacrificing quality – another reason why managing your time is essential in Airbnb cleaning.

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How to Set Yourself Up for Success in Becoming an Airbnb Cleaner

Interested in becoming an Airbnb cleaner? From understanding the ins and outs of the industry to mastering essential cleaning techniques, there are several steps you can take to ensure a smooth and successful journey as an Airbnb cleaner:

1. Research Your Local Market and Identify Opportunities

When considering a career as an Airbnb cleaner, thorough research is essential to understand your local market and identify potential opportunities. As the short-term rental industry continues to grow, so does the demand for reliable and efficient cleaning services. Do your research:

Explore the intricacies of your local market and assess the competition
Read your competitor’s reviews to understand the needs and expectations of both property owners and guests
See what services other cleaners in your area are offering and look at their prices
Attend events or meetings related to the hospitality industry in your area to make connections and learn about potential cleaning opportunities
Keep an eye on trends in the short-term rental market, changes in travel patterns, or regulations that can affect cleaning needs

2. Acquire Necessary Skills and Training

Before becoming an Airbnb cleaner, it’s essential to acquire certain skills and training to ensure business success. Without question, basic cleaning knowledge and techniques are fundamental. This includes understanding how to properly clean and disinfect various surfaces, such as hardwood floors, carpets, and countertops, as well as knowing which cleaning products and tools to use for different cleaning tasks.

Effective communication skills are also valuable for interacting with property owners and guests. Clear communication helps to establish trust and ensure that cleaning preferences and expectations are understood and met. Additionally, being able to adapt to different cleaning environments and situations is essential, as each property may have its unique challenges and requirements.

While formal training or having a certification is not required to become an Airbnb cleaner, completing courses or workshops in cleaning techniques and customer service can be beneficial for enhancing skills and professionalism. Also, gaining hands-on experience by working with experienced cleaners can provide valuable insights and practical knowledge.

3. Establish Your Airbnb Cleaning Business

Choosing a suitable business structure and registering the cleaning business is another crucial step. This process provides legal recognition, defines the business’s operations, and determines taxation. By formalizing your business structure, you establish credibility, gain access to certain benefits, and protect personal assets from liability.

To choose a business structure and register your cleaning business, follow these steps:

Understand the business structures available, such as sole proprietorship, partnership, limited liability company (LLC), or corporation. Consider factors like liability protection, taxation, and management flexibility.
Assess potential risks associated with the cleaning business, including liability for property damage, accidents, or legal disputes. Choose a business structure that provides adequate protection of personal assets.
Seek advice from legal and financial professionals, such as lawyers or accountants, to understand the implications of each business structure and determine the most suitable option for the cleaning business.
Select a unique and memorable name for your cleaning business, ensuring it complies with local regulations and is available for registration.
File the necessary paperwork to register the chosen business structure with the appropriate government authorities, such as the state or county registrar’s office. This typically involves submitting registration forms and paying registration fees.

By following these steps and choosing a suitable business structure, you establish a strong foundation for success. Registering your cleaning business not only provides legal recognition but also enables access to essential resources and opportunities for growth.

4. Obtain Licenses and Permits

Obtaining business licenses and permits before becoming a professional Airbnb cleaner is important when establishing your business. These legal requirements demonstrate professionalism and trustworthiness to potential clients. They also protect both you and the hosts you service by ensuring compliance with health, safety, and environmental regulations. Without proper licensing and permits, you risk facing fines, legal troubles, and damage to your reputation, which can harm your business prospects.

Tips for obtaining licenses and permits as an Airbnb cleaner:

Find out what specific licenses and permits are required in your area for operating a cleaning business. This could include business licenses, permits for hazardous waste disposal, and possibly even special permits for cleaning short-term rental properties.
Contact your local government offices or regulatory agencies to inquire about the necessary licenses and permits. They can provide you with information on the application process, fees, and any additional requirements.
Fill out the required forms accurately and completely. Be prepared to provide documentation such as proof of identity, business ownership, insurance, and possibly even background checks.
There may be fees associated with obtaining licenses and permits. Ensure you budget for these expenses as part of your startup costs.
Depending on the regulations in your area, you may need to undergo specific training or certifications related to cleaning practices, safety protocols, or environmental regulations.
Remember that licenses and permits typically need to be renewed periodically. Stay organized and keep track of renewal dates to ensure ongoing compliance with regulations.

By following these steps and obtaining the necessary licenses and permits, you can establish yourself as a credible and reliable professional in the short-term rental cleaning industry. Compliance with regulations demonstrates a commitment to quality and safety, which can lead to positive reviews, repeat business, and long-term success as an Airbnb cleaner.

5. Define Your Services and Cleaning Rates

Determining your service offerings and rates sets the foundation for your business’s financial success.

Consider factors like the local market demand, your experience level, and the services you plan to offer. You should also assess your costs, including supplies, transportation, and overhead, to ensure your prices cover expenses and make a profit. As an additional step, look at what other cleaners in your area charge to provide insight into competitive pricing.

Setting appropriate cleaning rates reflects the value of your services and helps attract clients willing to pay for quality cleaning. It’s important to strike a balance between affordability and sustainability for your business. Determine your rates thoughtfully to position your cleaning business competitively in the market while ensuring profitability and long-term success.

6. Invest in Professional Cleaning Supplies and Equipment

An important factor of being an Airbnb cleaner is being skillful and knowledgeable in using the right cleaning solutions, supplies, and equipment. Utilizing an all-purpose cleaner for all high-touch surfaces and an average vacuum cleaner won’t cut it.

Airbnb properties often require specialized cleaning to meet guests’ expectations and maintain high standards of cleanliness. This includes using disinfectants that meet industry standards for killing germs and viruses, as well as eco-friendly products to accommodate guests with sensitivities or preferences. Before becoming an Airbnb cleaner, purchase must-have vacation rental cleaning supplies like:

Multiple sets of microfiber cloths
Window cleaning set with glass cleaner and a squeegee
Durable and high-suction vacuum cleaner
Heavy-duty basin or bucket
Single-use and reusable gloves
Professional grade stain remover
Cleaning supply caddy for your car and one to carry from room to room

Keep in mind that hosts may have specific cleaning products they’d like you to use. As an Airbnb cleaner, it’s essential to communicate openly with hosts to understand their preferences and ensure that you meet their expectations.

7. Develop Efficient Cleaning Processes and Protocols

Researching your local Airbnb cleaning market, acquiring the skills and knowledge to clean, obtaining licenses and permits, and registering your cleaning business won’t mean a thing without a thoughtful approach to your cleaning processes and protocols.

While these foundational steps are crucial for establishing your cleaning business, it’s the execution of your cleaning duties that truly sets you apart and determines your long-term success and profitability.

A thoughtful approach to cleaning processes involves more than just going through the motions. It requires attention to detail, a commitment to excellence, and a thorough understanding of the unique needs of Airbnb properties and their guests. Each cleaning presents its challenges and requirements, whether it’s a quick turnover between guests or a deep clean after an extended stay. As an Airbnb cleaner, it’s essential to develop standardized cleaning protocols that ensure consistency and quality across all properties you service.

How to Start Cleaning Airbnbs and Build Your Business

Starting your journey as an Airbnb cleaner means more than just cleaning spaces; it’s about building a successful business in a busy market. Here are some ideas to help you promote your cleaning services, get clients, and make your Airbnb cleaning business a success.

Develop a Marketing Strategy for Your Cleaning Services

Ever wondered what marketing means when it comes to becoming an Airbnb cleaner? Simply put, it’s letting people know about your cleaning business. Offering great cleaning services isn’t enough; you need potential clients to be aware of what you offer.

The first step to building awareness is through a marketing strategy. This involves figuring out how to let people know about your cleaning business and why they should choose to work with you. This might include building a website to show what services are offered, establishing a social media presence to share photos and testimonials, and finding ways to reach potential clients, like networking or advertising.

The goal of a cleaning business marketing strategy is to make sure that potential clients who need Airbnb cleaning services know about you and choose your service over others. Remember to tailor your marketing efforts to your target audience and differentiate yourself from competitors by highlighting your value proposition.

Prioritize Quality Customer Service to Build Relationships

When guests stay in an Airbnb property, they expect a clean and comfortable environment. Being able to deliver exceptional customer service enables you to leave a lasting impression on guests and hosts alike – directly impacting the success and growth of your cleaning business.

Excellent customer service for a cleaning business can often mean going above and beyond to address concerns or accommodate special requests. Your willingness to go the extra mile demonstrates a commitment to not only guest satisfaction but also host satisfaction that builds confidence and loyalty over time.

Hosts are more likely to choose you over another cleaner because they trust you to deliver consistent, high-quality results, even if it means paying slightly higher rates.

Join an Airbnb Cleaner Marketplace

Aspiring Airbnb cleaners should consider joining an Airbnb cleaner marketplace like Turno. These platforms provide a centralized hub where you can connect with hosts, manage bookings, and streamline workflows through the use of software tools and mobile apps.

A major challenge for Airbnb cleaners can be managing the scheduling of cleans from multiple clients who may have a wide portfolio of vacation rentals. With an Airbnb cleaning management platform like Turno, you can access easy-to-use scheduling tools that allow you to efficiently manage your workload. Turno offers features such as calendar synchronization, automated reminders, and real-time updates, enabling you to stay organized and effectively allocate your time and resources across different properties.

Moreover, joining a cleaner marketplace like Turno gives you access to potential clients actively seeking cleaning services for their Airbnb properties. By listing your services on a cleaner marketplace and bidding on new opportunities, you increase your visibility and reach a broader audience of hosts in need of reliable cleaning professionals. This exposure can lead to a steady stream of bookings and business growth.

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Leverage Your Cleaning Skills and Become an Airbnb Cleaner

Do you have what it takes to provide top-notch cleaning services to Airbnb hosts in your area? If so, it’s time to leverage your skills and talent in cleaning by offering your services to short-term rental hosts near you. As an Airbnb cleaner, you play a crucial role in ensuring that rental properties are immaculate and welcoming for guests. Your attention to detail, thoroughness, and commitment to excellence are what set you apart in this competitive industry.

The post How to Become an Airbnb Cleaner appeared first on Turno.

Next-level Towel Folding Techniques for Airbnb Cleaners

The Turno Team — Fri, 12 Jan 2024 23:40:30 +0000

How Towel Folding Elevates Guest Experience

While in the middle of a busy turnover, towel folding may seem like an unimportant or time-consuming detail. But, making the effort to take your towel folding skills to the next level greatly aids in shaping the guest experience. It’s not just about neatness; it’s about creating an inviting and organized space.

When towels are neatly folded and thoughtfully presented, the stage is set for a positive first impression. Guests arrive and immediately sense the care put into the home’s preparation. This simple act communicates a visual message of attentiveness and hospitality, making guests feel welcome from the get-go.

Airbnb guest towel presentation isn’t just aesthetically pleasing; it directly contributes to an enjoyable stay. When guests encounter carefully folded towels, they’re reassured that the host has taken the time and effort to ensure their comfort. It enhances their trust and confidence in staying at that specific vacation rental.

Importance of Presentation in Airbnb Cleaning and Hospitality

For professional short-term rental cleaners, advanced towel folding techniques are a value-add service they bring to the business relationship. Airbnb cleaners help their host customers by making guests feel pampered by simple yet elevated aspects of their stay, such as the towels. These little touches set your vacation rental cleaning services apart, leaving a lasting impression on both the host and their guests.

The impact on guest perception cannot be overstated. When you go the extra mile with something as common as towels, guests notice. Folded towels don’t just signify cleanliness; they create an ambiance of order and care that helps guests feel like they have entered into a space prepared for their comfort.

By enhancing your cleaning services with delightful details, you’re offering more than cleaning—you’re crafting an exceptional experience. Guests feel valued, and that’s what makes an Airbnb stand out among the rest. As a benefit to your host customers, upscale towel presentations can lead to photo sharing and social posts that boost a listing’s marketing efforts.

5 Great Techniques of Towel Folding for Airbnb Cleaners

Spa-Style Fold

The spa or rolled fold for guest towels is a classic method. This towel-folding technique is widely used in hotels and short-term rentals alike due to its clean lines and elegant appearance.

How to create the spa-style fold for Airbnb guest towels:

Spread the bath towel out on a flat surface
Take one corner of the towel and fold it towards the center, about a third of the way
Fold the other corner towards the center, overlapping the first fold
Flip the towel over and roll the towel tightly, beginning from the square edge
Once rolled, tuck the loose end into the roll to secure it in place
Gently adjust the roll to make the towel even and tidy

Place the rolled towel in a basket or on a shelf for a spa-like display and easy guest access. This tight fold simplifies storing and organizing towels and eliminates the potential for stacked towels to appear cluttered or messy.

Pocket Fold

Another appealing method for elevating guest towel presentation is to use the pocket fold technique. This folding style is perfect for countertops and enables you and the host to provide guests with luxury amenities like shampoo and conditioner, hand lotion, chocolate, and more in the makeshift towel pocket.

Steps to creating a pocket fold for Airbnb guest towels:

Lay the towel widthwise and fold up the bottom fourth of the towel
Repeat the first step
Flip the towel over so the double-folded side is facing down
Bring the towel in toward the center a third of the way
Repeat with the other side, creating a tri-fold
Fold the towel in half, making sure the bottom half of the fold has formed a “pocket”
Slide small bottles and other amenities into the pocket for added elegance

Note: If the properties you service have a swimming pool or beach access, the pocket fold method can be easily used to create a tidy presentation of beach and/or pool towels.

Pocket and Fan Set Fold

You can beautifully fold more than just bath, beach, or pool towels. Hand and face wash towels can easily come together for a packaged set of guest towels. These towel sets are a great way to work with hosts who operate an Airbnb with a pool or beach access to create a more thoughtful guest experience.

Follow the pocket fold instructions in the video above to complete the first half of the set. The next steps are to be used on the hand or face wash towels to create a fan fold:

Fold a hand towel in half lengthwise
Fold the towel back and forth lengthwise in an accordion-like manner
Press down gently to flatten the folds
Bring one end of the towel to the other, folding it in half
Adjust the folds to ensure they are neatly splayed
Tuck the towel with the fan fold facing outward in the pocket for a decorative touch

Building a folded pocket and fan set adds a level of luxury to a guest’s stay. Hosts also appreciate the extra care, knowing these details improves guest satisfaction from the first impression.

Flower Vase Fold

Make an impact on guests by creating simple, yet elevated, towel art designs. Once the basic towel fold techniques are established, you are ready to create just about anything. The flower vase fold is a perfect example of using the basics in towel folding to upgrade your towel presentation.

How to do the flower vase fold for STR guest towels:

Using a hand towel, fold the towel back and forth widthwise to make up a fan-fold
With a face wash towel, tri-fold the towel lengthwise
Place the fan-folded towel in the middle of the tri-folded face wash towel
Bring either end of the folded face wash towel to wrap around the fan-fold
Use a rubber band or ribbon to secure the fold and ensure it stands up
Add a flower or piece of chocolate as decoration

Place the folded towels either on the end of the bed or on a bathroom countertop or shelf. Keep the display minimal. The focus should be on the towel art. If you choose to decorate the design, stick to one or two items. Typically a colorful ribbon or small flower is recommended when personalizing this type of towel art.

Animal Folds

Get creative with your towel folding techniques by incorporating animal shapes.

For Airbnb hosts, presentation is essential to their business. The way their property is presented directly influences guest perception and satisfaction. Animal-shaped folded towels add a level of luxury and excitement to any property. This, in turn, reflects positively on both the host and your cleaning services.

Here are five highly popular animal towel folds for short-term rentals:

Swan

Animal towel shapes like the swan are ideal for luxury vacation rentals or romantic destinations. When paired with rose petals, chocolates, or extra bathroom amenities the swan fold creates an elevated touch that guests will admire and appreciate.

Watch this video to learn the steps to creating a swan-like shape for guest towels!

Showcase your commitment to excellence by collaborating with hosts in creating unique and unforgettable towel folds like the swan.

Elephant

For kid-friendly vacation rentals, animal towel folds like the elephant bring more joy to the guests’ stay. Animal towel folds signal that the vacation rental isn’t just for grown-ups; it’s a place where kids are welcomed and celebrated.

Watch this video on how to form elephant-shaped Airbnb guest towels!

Incorporating these creative folds adds a touch of sophistication to the guest experience, making every vacation rental more memorable.

Teddy Bear

The teddy bear towel fold’s playful and familiar design appeals to guests of all ages, making it especially suitable for accommodations catering to families. Moreover, this versatile animal fold aligns well with sustainable vacation rentals, cabins, or nature-inspired themed Airbnbs.

Watch this video on how to build a bear-shaped animal fold for Airbnb guest towels!

By prioritizing these small but impactful touches, you contribute to positive reviews and help hosts create a welcoming atmosphere that sets their property apart.

Crab

Tailor a guest’s experience with Airbnb towel art by creating animal folds relevant to their location or the property’s theme. In addition to this crab, you can incorporate other sea creatures like turtles or seahorses to create a charming touch to a coastal vacation rental.

Watch this video to follow the steps to fold a crab-shaped animal towel for Airbnb guests!

Personalize a guest’s experience with Airbnb towel art that introduces marine-themed towel folds. Not only do these add a unique touch but they also enhance the property’s overall coastal ambiance.

Sleeping Puppy

Household animal towel designs are great for pet-friendly vacation rentals. They also add an element of surprise and fun to a guest’s arrival, creating a lasting impression right from the beginning.

Watch this video to learn how to fold Airbnb guest towels into the shape of a puppy!

The playful touch of towel animals showcases thoughtful hospitality, setting a positive tone from the moment guests step through the door. This attention to detail creates a memorable experience and a warm and inviting atmosphere.

Tips for Implementing Towel Folding Techniques in an Airbnb

Towel folding is a higher-level service every short-term rental cleaner should be leveraging. Collaborate with your Airbnb host by introducing creative towel-folding techniques. Once you have the basic towel-folding techniques mastered, you can approach your hosts or property managers with confidence and work together to create a unique guest experience.

To incorporate towel folding techniques into your vacation rental cleaning service:

Select the right fold for each property. Ensure that the fold accommodates any extra offerings the host may want to provide guests.
Maintain consistency in presentation. Select and stick with a preferred towel folding style for each property you service.
Practice makes perfect. Enhance your towel folding skills and speed over time by perfecting the basic folding techniques.

Create a Welcoming Airbnb with Towel Art and Presentation

Craft a unique Airbnb experience by incorporating next-level towel art and presentation. Utilize creative folding techniques to transform towels into charming shapes. Instantly greet guests with an attention to detail that elevates their experience, making them feel welcomed and valued.

The post Next-level Towel Folding Techniques for Airbnb Cleaners appeared first on Turno.

Best Laundry Detergent and Products for Airbnb Cleaners

Angela Rush — Thu, 22 Jun 2023 11:14:39 +0000

Benefits of Stocking Top Laundry Detergents and Products

As a short-term rental cleaner, it’s always wise to stock up on the best laundry detergents. Hosts will typically provide laundry detergent, bleach, and stain remover, but if you have any special homemade cleaning mixtures, you will want to have those on hand.

Your laundry supplies will determine how well you perform laundering your hosts’ towels, linens, and bedding. The trick is to purchase the best laundry detergent and products available. This will become a larger investment, but it will be worth it in the long run.

Hosts are aware of how well you take care of their laundry. They are more likely to leave positive reviews and recommend your business when they recognize the thought and care you put into your services. Also, increasing your clientele can lead to an increase in revenue if your services are top-notch.

The Best Laundry Products by Type

What you use to launder your clients’ short-term rental linens, bedding, and towels matters. Depending on your host, you may have to perform laundry duties on the property. Understanding the products that your hosts provide will lead to a more efficient laundry day.

Also, take note of the wash cycle timing. This will allow you to streamline your laundry duties. Knowing what items need to be laundered first will leave you with plenty of time to perform other cleaning tasks.

Below, learn more about common leading laundry products by their type.

Washing Machines

Before doing any laundry for a new host, make sure that you are familiar with your hosts’ washing and drying machines. Each machine can have its own pros and cons that you will want to be aware of.

The following are common washing machines:

LG WM4000H: Reliable front-loader that is quicker, gentler, and better at removing all types of stains
Electrolux EFLS627U: A great machine to remove stains but can be tougher on fabrics
Maytag MVWC465HW: Good top-loader that agitates clothing well and has most common wash cycles

Dryers

The following dryers are matching sets to the washers listed above. You will want to be familiar with how to properly use a dryer because if you use the wrong cycle, you could potentially damage your hosts’ belongings.

The following are common dryers in the laundry service industry:

LG DLEX4000: Electric dryer that can be stacked
Electrolux EFME627U: Has the most common drying cycles
Maytag MEDC465HW: Has a moisture sensor to ensure your laundry is completely dry

Detergent

A product that goes a long way during your laundry day is detergent. Hosts of short-term rentals often supply laundry detergent and dryer sheets, but you can always use your own.

The best laundry detergents are hypoallergenic because they are safe for everyone. That said, finding the best hypoallergenic, clean-smelling detergent can be difficult. The following are three of the best cost-friendly options for you to consider.

Mrs. Meyer’s Clean Day

Short-term rental cleaning professionals have long approved of Mrs. Meyer’s Clean Day. This laundry detergent is great for those with skin sensitivities. It provides an amazing scent by using natural oils. Plus, little prep work needs to go into getting rid of stains when using this detergent.

Dropps

Dropps Sensitive Skin is great for those who prefer to use pods. Dropps uses natural, eco-friendly, and biodegradable ingredients in all its products. The pods come in a recyclable box in quantities of 64, 160, or 240, and in a variety of scents.

Biokleen

Biokleen is the most diverse option out of the three, offering liquid and powder detergents that use organic and eco-friendly ingredients. The products themselves come in different sizes with varying costs. Each product type is great for removing stains and odors, however.

Solutions and Supplies

Even the best laundry detergent can’t be the solution to all laundering needs. Detergent is an essential ingredient to getting your towels, linens, and bedding clean and smelling fresh. But, other solutions and supplies are needed to ensure potential laundering problems are taken care of.

Laundry solutions every Airbnb cleaner needs:

Distilled white vinegar
Baking soda
Oxygen bleach
Disinfectant

These additional products and supplies are going to aid in getting your hosts’ linens, bedding, and towels stain-free. When mixed with a small amount of laundry detergent, they oxidize. This helps to remove any yellowing, dirt, or grime from the fibers. It can also make your laundry appear whiter and fresher – giving each load of laundry a brand-new feel.

Additional laundry supplies needed to get Airbnb laundry done:

Dryer balls
Drying rack (heated is optional)
Sorting baskets
Lint roller or brush

When laundering your hosts’ towels, linens, or bedding, avoid fabric softener or drying sheets. These products are often fragrance heavy and can leave a residue on the inside of the washer and dryer. The residue can transfer onto your next load and increase the risk of mold build-up in the machines.

Furthermore, guests may have access to on-property washers and dryers. Keep in mind that supplies, detergent, and other products will be used by guests to take care of their laundry. To ensure guests are able to perform their laundry tasks, keep necessary supplies organized and easily accessible. This will also make it easier for you to manage laundering linens, bedding, and towels by knowing where everything is.

Frequently Asked Questions About Laundry Detergent From Airbnb Cleaners

The following are frequently asked questions about laundry products from other short-term rental cleaners.

What laundry detergent actually cleans the best?

There are four main types of laundry detergents: powder, liquid, pods, and tablets. Not all of these types of detergents are created equal.

When choosing a laundry detergent that cleans the best, it is important to look at what the detergent’s purpose is. A good detergent should leave hosts’ laundry odorless and stain-free. Pods and tablets have a reputation for leaving spots of color, and powder can often leave fabrics stiff.

Professional cleaners recommend finding a detergent that fits all clientele needs. If you are performing laundry for your host, ask beforehand if they have any special requirements for their detergent type, including odorless, colorless, and hypoallergenic.

What makes your laundry smell the best?

If you are finding that your laundry still smells no matter how many times you wash it, try adding baking soda or distilled white vinegar to the drum. This addition to your normal detergent will aid in eliminating the chance of mildew or mold settling into the fibers of your laundry during washing.

Other pro tips for keeping your laundry smelling the best include:

Wash your laundry machines every six months
Don’t let your laundry sit in the washer or dryer for too long once the cycle is complete
Always dry your laundry thoroughly
Don’t overuse detergents

In addition, if you are still finding your laundry has an odor, try using fragrance-free laundry detergent. Oftentimes, fragrances in common household laundry detergents can create a residue build-up that transfers per load. This can leave your linens and towels with an unpleasant smell. Fragrance-free laundry detergents help to combat residue build-up and leave your laundry fresh.

How do I get my laundry really clean?

The way you care for your laundry determines how clean it will be. Laundry care first starts with the way you upkeep your washer and dryer. Using heavy detergents, fabric softeners, and dryer sheets will create a chemical residue buildup on the inside of your laundry machines.

Taking the time to wipe down the inside of the washer and dryer after multiple uses will lengthen the products’ life cycles, meaning they won’t depreciate as quickly.

Secondly, the bedding, towels, and linens you are washing should be cared for. This could be as simple as using the right wash and dry cycles and detergent products, as over-bleaching or -washing your laundry can deteriorate the fabric fibers over time. Be sure you are aware of the right measurements for any homemade detergents or fabric softeners as well.

Improve Your Laundry Service With Top Products

Using trusted and reliable laundry products will help ensure that you are providing your clients with the best possible service. For help finding new clients, join Turno’s Cleaner Marketplace. Set your own schedule and prices and have all the tools you need to grow your Airbnb cleaning business.

Take control of inventory management with Turno’s mobile app. Instantly alert your host when laundry detergent or supplies are running low with our user-friendly software. Simplify managing your laundry tasks with Turno.

The post Best Laundry Detergent and Products for Airbnb Cleaners appeared first on Turno.

6 Resources to Help Cleaners Grow Their Airbnb Cleaning Business

The Turno Team — Thu, 18 May 2023 15:11:00 +0000

Best Ways to Grow Your Cleaning Company

As an Airbnb cleaning professional, you know the competition for the best jobs can be fierce. With the right resources, you can take the steps to grow your cleaning business from a side hustle to a profitable cleaning company. Keep reading for tips and resources to help grow your vacation rental cleaning business: including guidance for marketing, insurance, staying organized, and more.

1. Licensing Your Cleaning Business

A business license is necessary to operate as a legal vacation rental cleaning business in the United States. This license is beneficial because it legitimizes the business, protects business owners in the event of any disputes or legal issues, and provides access to certain tax benefits.

Generally, a business license will cost about $50. However, this cost varies depending on your location.
To get a cleaning service license, you will need to understand your local and state cleaning business license rules. Contacting your city’s Department of Revenue or Department of Taxation is a great place to start.

For more information on the various types of licenses you might need for your Airbnb cleaning business and whether you are required to have state, county, and/or city licenses read “Licensing Your Cleaning Business: Everything You Need to Know.”

2. Insurance and Bonding

Insurance is as necessary as a business license for Airbnb cleaning professionals. Growing your cleaning company will be difficult without the proper insurance and bonds. Cleaning crews have to enter a property owned by someone else. Insurance provides protection against the risk of injury to cleaners (and your employees if applicable), damage to property, and liability for injuries caused by the business.

Liability and property insurance costs can range from $500-$1,000 per year. The costs of general liability insurance vary based on your business. Some states and policies can be more costly than others.

Different types of insurance beneficial for cleaning businesses include:

General liability insurance, which covers third-party liability such as property damage, bodily injury, and personal and advertising injury
Workers’ compensation insurance, which covers medical treatments and wages for work-related injuries
Commercial auto insurance

Your Airbnb cleaning business cannot be bonded without insurance.

To learn more about insurance policies for your vacation rental cleaning business and the steps needed to become insured and bonded read “Cleaning Business Insurance and Bonding 101.”

3. Pricing Cleaning Jobs

Given the expenses of business licenses and insurance in order to protect your cleaning company, it is important you know how to set prices for each cleaning project so you are positioned to grow your business revenue. Market-based pricing helps you cover your operating costs and make money each time you bid for new work.

According to Turno data from Q3 2022, the average vacation rental cleaning cost for a one-bedroom property in the United States was $69.40. The costs for two- and three-bedroom properties were $93.01 and $129.24, respectively. Understanding the Airbnb cleaning industry’s current pricing can help you grow your cleaning business. Have the right price ranges to find cleaning jobs faster.

Factors that impact a profitable turnover:

The average time it takes to clean a particular property
Pricing based on time, square footage, or a project flat rate
Cost of cleaning supplies and transportation to and from each vacation rental property
Experience level of each member of your cleaning crew

For tips on how Airbnb cleaning professionals can master pricing vacation rental cleaning jobs read “How to Price Cleaning Jobs: 10 Tips to Stay Competitive.”

4. Staying Organized

As an Airbnb cleaner, having a system in place to stay organized is crucial to success. Without a method for keeping track of your clients’ turnover dates, times, and individual property staging requirements, managing your workload and real-time scheduling adjustments can quickly become a challenge.

Ways to keep your vacation rental cleaning jobs organized:

Establish a cleaning flow
Walk through the property before cleaning
Make use of checklists

For a breakdown of how to create a cleaning flow and handy cleaning checklists read “How to Stay Organized as an Airbnb Cleaner.”

5. Optimizing Your Turno Profile

Congratulations, you are operating as a fully professional vacation rental cleaning business. You have a license and insurance. You are cleaning quickly and efficiently. You are pricing your projects in a way that makes your business profitable. Now it’s time to unlock your ability to win new cleaning clients on Turno’s Marketplace.

To maximize your professional cleaner profile:

Keep your profile up-to-date with current pictures and information
Earn badges that demonstrate your credibility and reliability (licenses, bonding, and insurance are badges you’ve already earned at this point)
Provide detailed pricing and availability (you’ve mastered your pricing strategy)
Collect positive reviews

For more details on optimizing your Turno cleaner profile and collecting customer reviews to find cleaning jobs read “How to Optimize Your Profile to Win Bids.”

6. Marketing Your Cleaning Business

A marketing plan is vital whether you’re aiming to attract new customers or retain current ones. It’s necessary when you want to improve the visibility of your business in the locations where you provide vacation rental cleaning services. A thoughtful marketing plan will help you find cleaning jobs and understand how to consistently grow your cleaning business’ clientele.

Aspects of a marketing plan include:

Identifying your target customer(s) and competitors
Creating a brand, website, and social media content
Setting clear business goals like the number of new customers and repeat customers you want to secure
Tracking and measuring success based on your goals and adjusting your strategy as needed

To learn more about how to create a vacation rental cleaning brand, understand your local marketplace, and reach your ideal customers read “How to Create a Successful Marketing Plan For Your Airbnb Cleaning Business.”

How to Grow a Cleaning Business Fast

Growing a short-term rental cleaning business can be challenging for Airbnb cleaning professionals, but with the right resources and strategies, it is possible to build a consistently busy and profitable company.

Remember, by having a marketing plan, pricing your cleaning jobs correctly, getting insurance and a business license, and staying organized, you can increase your chances of attracting new hosts, booking more cleaning jobs, and boosting your profits.

Download our eBook to Learn More

Your cleaning expertise can help solve on-the-ground challenges for short-term rental hosts — your customers. Knowing more about the needs of their businesses allows you to offer better, more tailored turnover services. Download our guide “How to Start an Airbnb” to read about the business behind starting an Airbnb and the ongoing management and operations of hosting a vacation rental property.

The post 6 Resources to Help Cleaners Grow Their Airbnb Cleaning Business appeared first on Turno.

10 Tips to Price Your Cleaning Service Competitively

Angela Rush — Wed, 19 Apr 2023 01:45:00 +0000

How to Price a Cleaning Job in the Vacation Rental Industry

According to Turno data from October through December of 2022, the average vacation rental cleaning cost for a one-bedroom property was $69.40. The costs for two- and three-bedroom properties were $93.01 and $129.24, respectively.

These average prices can give you a baseline for how to charge for house cleaning services in the short-term rental industry. However, keep in mind that Airbnb cleaning costs vary significantly depending on the location, condition, and size of your property. This means you’ll need to know competitors’ prices so you can charge appropriately.

Another way to stay competitive in the vacation rental industry is to set general goals for your cleaning business. Goal setting will help you add value to your cleaning service and help you stay on track for success. Set goals that are realistic. For example, earning a certain amount of revenue each year should be within the range of your budget and skills.

Whether you’re a seasoned cleaner or new, the tips below will help you secure more clients and grow your business.

Foolproof Guide on How to Charge For Your Cleaning Service

Unsure about how much to charge for cleaning business? Let’s review 10 key factors to help you stay competitive and gain more profitable turnovers.

1. Keep Track of Your Time

Before you begin a job, keep track of your start and end times. Logging will help you determine the average time it takes you to clean.

Make sure to take note of the overall square footage of the property and any areas that may take longer to clean. Once you have completed a few jobs, you will be able to accurately calculate your average cleaning time. Determining your average cleaning times will be crucial when determining your service price so that you don’t undercharge for your valuable work.

Knowing the property’s estimated square footage, bedroom, and bathroom count will also prove beneficial before accepting a new job. Knowing this information will help you establish your cleaning business prices accurately.

2. Price Your Cleaning Service Using the Model That Works For You

Have you determined the pricing model that suits your cleaning business best? Let’s take a look at the most popular models for how to price cleaning jobs.

Hourly Rate

Pricing by the hour is a great method for both seasoned and newer cleaners. When you charge per hour, you’ll be able to work based on the average cleaning time that you have already established in our first tip.

Your client’s overall satisfaction must remain top of mind, so be mindful about getting your job done at an efficient pace. The opportunity to turn a one-time project into a loyal customer is a greater reward than trying to stretch a project longer than needed.

Flat Rate

Charging at a flat rate can be a good choice for more experienced cleaners. As you complete more jobs, you will naturally become more efficient with your time. As you begin to see your work consistently take less time to complete, an hourly rate would no longer be a viable pricing model.

Also, note that many clients tend to prefer paying a flat rate over an hourly rate.

Rate Per Square Footage

This pricing model is factored in by the entire property’s square footage or the specific area requesting to be cleaned. This can prove useful when cleaning multiple properties similar in size. You are able to produce an estimate based on your average cleaning times when cleaning per square foot.

3. Research Average Prices In Your State

Vacation rental cleaning costs will vary from state to state. Researching your area’s average rate is a good way to get a baseline of how to price your company. One way to research is to contact the top cleaning companies in your area, ask for a quote, and compare their estimates to your own.

4. Establish Price According to Your Location

Wherever your business is based, you must consider the average cost of living in your area. It is no surprise that cities with a high cost of living, such as Honolulu or Seattle, should have higher cleaner rates than more rural areas.

You should also factor into your pricing how long it will take to get to the property. A good way to manage this is to schedule properties in the same area to be cleaned on the same day.

5. Know How Much Your Experience is Worth

Viewing your business objectively and determining what your services should cost rather than what you think your service should cost is an important difference. This difference could be the deciding factor on whether a client will choose to hire you.

If your company is new or doesn’t have the necessary credentials to charge a high rate, set a price and adjust your rate later.

As a bonus, on your website or social media page, position client reviews front and center. Client testimonials are a great way to build trust within your customer base and market your cleaning service.

6. Set Up Cleaning Prices Based on Frequency

How frequently you clean a vacation rental property will have an impact on how to price cleaning jobs.

As discussed above, with every turnover you complete you will become more and more efficient with your time. You may even be willing to negotiate a lower price with a repeat client for subsequent visits.

7. Schedule a Walk-Through

When appropriate, don’t be afraid to ask to schedule a time to walk through the property or ask the client to send photos. You will need to have the property’s estimated size, the number of bedrooms and bathrooms, and any additional projects to provide accurate pricing.

8. Keep Overhead Costs In Mind

In addition to factoring in your actual cleaning time, there are additional costs you will want to consider before you set your cleaning rate.

Determine the roundtrip distance you will be traveling. This will tell you whether the distance will prevent you from working more jobs due to the time spent in transit. Additionally, think about the cost of cleaning supplies and any other unique costs that may vary by house cleaning job.

9. Test Price Increases

As you become more experienced, your service becomes more valuable and you may want to start raising your prices. But how can you know that your clients will still want to hire you with the increase in price?

A safe way to test a possible price increase is to raise the prices for clients who you earn the least profit from. By testing your increase to these clients first, you will run less of a risk. You will likely test different prices to see what brings you the most profit while also being affordable.

As your house cleaning business grows, you will have more opportunities to increase your cleaning job prices as well. With expansion comes new territories and consumer markets for your cleaning business to target. Your pricing model of an hourly rate or per square foot may differ in certain areas. This is a great way to not only scale your cleaning business but an opportunity to increase your revenue.

10. Join Turno’s Marketplace

Turno provides a platform to help cleaners grow their businesses and find new customers. By joining our free cleaner marketplace, you can connect with new customers in your area while you continue to work with your existing clients. You can set your own prices, either hourly, per square foot, or per-project rates.

Learn more about joining the Turno cleaner marketplace and how you can continue to grow your business.

Master How to Price Cleaning Jobs for Vacation Rentals

Learning how to price your cleaning service competitively is the first step in growing a successful company in the vacation rental industry. The price guide above will help you set your vacation rental house cleaning prices, regardless of what type of cleaning is required for a particular job.

Once you have your prices set, you’ll need to work on filling your calendar with cleaning jobs. For help finding work in your area, join Turno’s free cleaner marketplace.

The post 10 Tips to Price Your Cleaning Service Competitively appeared first on Turno.

Cleaning Business Insurance and Bonding

The Turno Team — Thu, 06 Apr 2023 00:09:00 +0000

Does a Cleaning Company Need Insurance?

There are many reasons why a cleaning company should have insurance. There is the risk of injury to employees, damage to property, and liability for injuries caused by the business. Insurance for a cleaning business helps protect you from these risks.

The type of insurance coverage you get will depend on what kind of cleaning company you have. This could be commercial or residential, for example. It is important to research which type of insurance will best suit your needs and budget.

What Do Cleaning Insurance and Bonds Cover?

Insurance for a cleaning business can cover a lot more than a bond. However, to have a legal and liable cleaning business, it is important to be insured and bonded.

Cleaning insurance covers incidents like on-the-job injuries or property damage. This can be helpful as it provides financial security to your cleaning business. Common cleaning business insurance will reimburse your business for any losses due to claims filed.

Bonds for a cleaning business mean you bought a bond to protect your business. In most cases, bonds are there to reimburse your clients in the event of property stolen. The bonds are there to protect your clients, not your cleaning business.

Cleaning Business Insurance Costs

Cleaning business insurance costs can go from $500 – $1,000 per year for a singular policy. Monthly and annual costs of general liability insurance vary based on your cleaning business. Some policies cost more than others.

The annual estimated premium of common cleaning business insurance policies:

General liability: $500 – $4,500
Commercial property: $400 – $1,500
Commercial auto: $1,900 – $4,400
Worker’s compensation: $5,000 – $6,800
Business Owners Policy (BOP): $2,300 – $5,100

What Affects the Price of Insurance Premium Quotes?

It includes, but is not limited to, these four factors:

The size of your business: The more employees you have, the more coverage you need to obtain.
The industry you are in: A commercial window cleaning business will require more coverage than a small janitorial company.
Your location: Some U.S. states have different laws and regulations that require other policies.
The amount of coverage you need: If your work is deemed high-risk, you might need more coverage than a less-risky industry.

Cleaning Business Insurance and Bonds Every Airbnb Cleaner Needs

A cleaning company insurance policy can be customized to suit the needs of your business. Choose from various coverage options — even if you are a self-employed cleaner.

General Liability Insurance

Cleaning businesses are at a higher risk of liability. General liability insurance is tailored to these risks.

As the most important coverage for small cleaning businesses, general liability insurance covers third-party liabilities such as:

Third-party property damage: If you damage or destroy an object or possession, such as a vase or a painting, you could be sued for property damage.
Third-party bodily injury: If someone slips on a freshly waxed floor or has an allergic reaction to cleaning chemicals, you could be sued. However, only non-employees are covered here. Workers’ compensation covers medical bills for injuries or illnesses that your employees may acquire on the job.
Personal and advertising injury: Competitors and third parties could sue you for defamation or copyright infringement.

In addition to protection against lawsuits and court costs, general liability insurance can also increase your chances of getting hired. Property managers and homeowners are more inclined to hire cleaners with these credentials than those without.

Workers’ Compensation Insurance

Workers’ compensation covers bills associated with medical treatments required for work-related injuries. It also covers the wages of the person being treated while out of work.

The cost of workers’ comp insurance premiums is based on the following:

Payroll
Location
Number of employees
Industry and risk factors
Coverage limits
Claims history

Insurers calculate workers’ compensation premiums through variated formulas. Their calculations can be very different from company to company. Even more, these formulas depend on the workers’ compensation laws in each state.

Guarantee that you find the best price for your cleaning business by requesting quotes from multiple workers’ compensation insurance providers. Independent agencies or brokers can assess the options and offer you the most competitive rates available for your cleaning company.

Lastly, sole proprietors, independent contractors, self-employed workers, and partners are not required to get workers’ compensation. However, they may choose to do so.

Fidelity Bonds

Also known as employee dishonesty bonds, fidelity bonds protect your clients from employee theft. Some clients won’t hire your company unless you have this coverage.

The most affordable fidelity bond for a cleaning business is a Janitorial Bond. It covers the same liabilities but at a cheaper rate.

Optional Types of Insurance for a Cleaning Business

Each cleaning service is unique. Acquire multiple types of cleaning insurance and bonds to aid in protecting your cleaning business. The more coverage you have, the less liability you owe.

Commercial Auto Insurance

Commercial auto insurance protects vehicles purchased by your business. It can also cover injuries and property damage in an accident, theft of a company vehicle, and certain types of vehicle damage.

Business Owner’s Policy

A business owner’s policy (BOP) is a cost-effective way for a cleaning business to purchase general liability insurance and commercial property insurance together. Small, low-risk cleaning businesses are usually eligible. Property insurance pays to replace or repair your insured gear when it’s lost or damaged because of:

Fire
Theft
Vandalism
Certain weather events

You can purchase property insurance on its own. Still, because you own a small business, you may be able to bundle your property and general liability coverage together in a business owner’s policy. This can help you save money on your premiums.

Commercial Umbrella Insurance

Cleaning businesses can purchase umbrella insurance to increase the policy limits on their general liability insurance, commercial auto insurance, and employer’s liability insurance.

Janitorial Bonds

Also known as employee dishonesty bonds, janitorial bonds protect your clients from employee theft. Some clients won’t hire your company unless you have this coverage.

Tips for Selecting a Cleaning Business Insurance Policy

Insureon’s Small Business State search tool will help you find insurance regulations in your state. To get started, choose your state and read through the list of steps to get quotes for general liability insurance.

Once you’re familiar with your state’s rules and requirements, conduct thorough research for at least five companies and policies. Some people prefer speaking with an insurance representative, while others prefer browsing websites. Whichever method is more comfortable for you, draw similarities between companies and take notes of their customer service.

Once you find an insurance company and policy that aligns with your business goals, confirm the policy and payment information. Lastly, be sure to keep in touch with your primary agent to oversee your insurance needs if they may change.

What Company Provides the Best Insurance for Cleaning Businesses?

Sifting through the many companies and insurance policies, you may be wondering what actual cleaning professionals use to insure their business. Experienced short-term rental and Airbnb cleaners favor the following companies for general liability insurance:

Frequently Asked Questions About Cleaning Business Insurance

Do I need insurance before I start my cleaning business?

We recommend setting up cleaning business insurance coverage before starting the operation of your business if possible. This will ensure your employees, cleaning supplies and equipment, personal property, and customers have financial protection from day one.

Securing insurance before starting your business can also be helpful in gaining new clients. Being able to tell potential customers that your business is insured — and preferably licensed and bonded, too — will help build trust and a positive reputation.

What type of van insurance is best for your cleaning business?

Cleaning business vans or other vehicles are high-risk for theft and damage. The most common types of insurance that a cleaning company vehicle may need are commercial vehicle insurance, commercial auto liability, commercial auto physical damage, and workers’ compensation.

Commercial vehicle insurance will protect your company from liability if someone is injured or property is damaged by your vehicle. Commercial auto liability will cover the costs of any damages done by your employees in the course of their work duties.

Commercial auto physical damage will cover repairs to your vehicle in the event that it gets damaged in an accident or other incident on the road. Lastly, workers’ compensation covers physical injuries to workers in the event that they get hurt on the job.

What does bonded mean for a cleaning company?

Bonded cleaning companies are required by law to have insurance. This is because they need to pay a bond to the state government. The bond acts as a security deposit for their customers. If the cleaning service does not fulfill its obligations, then the state will take over and make sure that the customer gets compensated for any damages or losses incurred.

How much does cleaning service business insurance and bonding cost?

According to Insureon, cleaning businesses can get general liability insurance coverage for a median premium of under $45 per month.

That said, it’s often recommended for cleaning businesses to obtain a BOP instead of solely general liability coverage. A BOP typically costs cleaning businesses a median premium of around $43 per month.

Janitorial bonds cost less than $8 per month, in most cases.

Your Cleaning Business Is Insured… Now What?

Now that you know the basic types of insurance for your small cleaning company, you can take steps to get insured and protect yourself, your business, and your equipment.

There are countless other to-dos to keep in mind, however, when starting or scaling a cleaning business. Some of the most important tasks to grow a cleaning service include reaching new customers and organizing your workflows.

In cleaner marketplaces like Programa de Afiliación para Anfitriones, you can stand out amongst your competitors by showing proof of insurance, bonding, and licensing in the form of “badges” displayed on your cleaner profile.

View our other resources for cleaning business owners to help your cleaning company thrive.

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The Importance of Property Underwriting and Analysis

Rabbu — Fri, 05 Aug 2022 21:57:08 +0000

Informed Predictions

In simple terms, underwriting assesses the viability of an investment decision by taking a deeper look into the financials to determine potential returns.

Throughout the process, you should be working through a number of different models to take most of the guesswork out of your revenue prediction. Using the wealth of data that’s available and analyzing it for patterns, trends, and outcomes, you can be very close to accurate in predicting a multi-tiered performance production regarding your monthly income and cash flow.

Those should be the first knowns in the underwriting process.

From there, it’s important to predict the upfront costs associated with the purchase and the equity that can be leveraged as part of the equation. Those two factors will greatly influence the early financial beginnings.

On the same balance sheet should be the predicted gross yield, cash-on-cash return expectations, capitalization rate, and internal rate of return (IRR).

With these factors all taken into consideration, you’re beginning to establish a realistic picture of the risk and the return involved in your short-term rental venture, and that can inform your approach to borrowing, underwriting, and negotiating.

Keep Your Comps Close

Experienced hosts will be familiar with the use of comps in setting valuations. Comps — or comparables — are similar assets that have recently been sold. Their sale can presumably inform the valuation of the similar asset in question.

A recent list of home prices at the point of sale for comparable properties normally informs the value of a home and the line of equity that can be taken out against it.

Short-term rentals are again unique in that when you do their due diligence, comparable properties can inform more than the property’s sale price.

The need to analyze the property’s performance with real-time market data gleaned from similar properties in the surrounding area was touched on earlier. But getting specific and accurate data on the comps at the underwriting stage is valuable. Estimates should be kept conservative, and you should pause here to ensure your model still fits.

Check for Red Tape

Rules and regulations change quickly in the short-term rental space, and there’s nothing like an unexpected dead end to turn a real estate investment upside down. It’s crucial at the final stage of analysis that you search high and low for any regulation or litigation you might’ve missed, especially if you’re operating in new market areas.

Homeowner associations (HOAs), neighborhood laws, and city bylaws change across an invisible grid. There are town and municipality restrictions to take into consideration, and there are county restrictions that might not be common knowledge.

You should not only do a thorough search for laws and regulations in your market, but you should also reach out to that community of experienced hosts to see if any of their peers have experience in your specific location.

Ask for Quotes

Part of a complete analysis and underwriting model is acquiring the quote for the full-scale property management. This is a priority whether or not you plan to self-manage the property.

In the short-term rental space, many proposals include the underwriting, the revenue estimates, and the expected cost of management as part of the proposed offer. It’s to everyone’s benefit that this part of the equation is as accurate as it can be.

Engaging with a property manager to establish an initial quote, or learning from other hands-on hosts about the costs they encountered, will help ensure this fundamental part of the financial model doesn’t go overlooked.

Leave Emotions Behind

This is the stage at which the water can get choppy. The numbers can get big, loaners can misunderstand the short-term potential, and no can be a word that’s hard to hear. But some of the household name lenders have recently made waves in understanding short-term rentals as the business opportunities — not the personal assets — that they really are.

All signs point toward more support and understanding ahead. It’s important that you leave your emotions at the door and commit to making the numbers make sense. When the deal is right, nothing will stop it from finalizing.

One Last Gut Check

With the end in sight, it’s time to return to the beginning. The first exercise outlined in this chapter had nothing to do with the optimal market positioning, the math behind a great investment, or the optimal strategy for property management. It simply asked you to begin with an image of what wealth would mean to you.

The short-term rental market is the kind of boom that comes around, if they’re lucky, once in a host’s career. The market continues to support the Airbnb model with no signs of slowing down, and the personal and financial freedom the venture can bring is unparalleled.

As the housing market climbs further out of reach for many Americans, short-term rentals are a hopeful and necessary strategy to regain some financial security and portfolio diversity.

But none of that means much if the strategy has strayed from your initial intentions.

Take this moment as an invitation to return to that vision of wealth. Are you traveling? Are you sitting on a 50+ property portfolio? Most importantly, does this property model you’ve arrived at set you up in that direction?

If the answer is yes, you have the green light — sign the dotted line and let the short-term rental fun begin.

The post The Importance of Property Underwriting and Analysis appeared first on Turno.

New Year’s Resolutions to Help Grow Your Airbnb Cleaning Service

The Turno Team — Mon, 03 Jan 2022 21:21:00 +0000

What Are New Year’s Resolutions for an Airbnb Cleaning Service?

Airbnb cleaning service resolutions are very similar to your average New Year’s resolution. The only difference is that they are focused on a business.

For example, instead of setting a goal of going to the gym more, you may aspire to take on two more cleaning projects per month. Focus on making your cleaning business resolutions realistic and specific. This will make the goals more attainable.

One way to create obtainable goals for your cleaning service is to think of S.M.A.R.T. goals, which are:

Specific: What do you want to accomplish? Outline your vision using specific details.
Measurable: Is your goal able to be measured or tracked? These goals don’t always have to be numerical to be trackable. You can still measure goals like being on time or managing your team better.
Achievable: Do you have the resources and skills to see your goal through?
Relevant: Does your goal align with your cleaning service values? How will achieving the goal benefit your business in the long run?
Time-bound: Is this goal year long or could it be completed in a few weeks or months? As a cleaning business owner, goals will always have different deadlines. Understanding how long your goals will take you to complete will aid you in prioritizing them.

How Setting Goals and Resolutions Can Grow Your Business

Setting goals and adopting healthy habits are quintessential parts of the new year. Common New Year’s resolutions include exercising more, learning a new skill or hobby, or perhaps getting more organized.

This January, your Airbnb cleaning service will also benefit from setting some ambitious yet realistic goals for the upcoming year. There are several ways — some obvious, and some you may not immediately realize — you can grow your cleaning business with simple resolutions.

To start, you can set quantitative goals, such as acquiring more customers or increasing your revenue, to work toward throughout the year. As you work on achieving these goals, your business will benefit from the influx of clients and cash.

Another byproduct of setting resolutions is improved morale and camaraderie amongst your cleaning staff. Working toward a common goal will help your team grow closer together, in turn, pushing them to perform better and encouraging loyalty toward your business.

3 Impactful New Year’s Resolutions for Your Airbnb Cleaning Service

Below, we’ve provided three examples of Airbnb cleaning service New Year’s resolutions, as well as tips for achieving them. Adapt these goals to suit your company, and get ready to grow your business in 2023.

1. Finish Every Job on Time

This is a no-brainer for anyone that is running any type of business.

Customers have an expectation for you to get the job done in a given time frame if they are willing to pay. It’s like when a professor asks you to turn in an essay by a certain deadline. If you don’t, you get a grade reduction and the professor likely won’t think highly of your performance.

The lesson also applies to your Airbnb cleaning service. If you can’t finish a cleaning in the given time frame, your client may not want to hire you again. They may even tell other vacation rental hosts about their negative experience with your business.

To achieve this goal, stay organized and have a system ready for tackling your cleaning projects. Using tools like Programa de Afiliación para Anfitriones can help alleviate the stresses of scheduling and organizing cleaning dates for your cleaning business.

2. Get More Positive Reviews

Keeping your customers satisfied and receiving positive reviews from them are good ways to gauge the success of your business. That said, one of the best ways to get your clients to write positive reviews about your company is to set high standards for your Airbnb cleaning service.

First-time customers write reviews based on the first service you give. Therefore, it is imperative to leave a good first impression when dealing with new customers.

For existing clients who haven’t posted reviews, try incentivizing them to write one for you.

3. Be Ready to Adapt

The vacation rental industry is constantly changing, especially in the wake of the ongoing pandemic. As travel restrictions continue to lift, more and more people have an increased willingness and desire to vacation.

In turn, your Airbnb cleaning service should resolve to prepare for the heightened demand for short-term rental cleaners this year. Below, find 3 ways your business can adapt to tackle this huge growth opportunity.

Have extra workers on standby: Sometimes, an extra hand can help relieve the workload and give you the advantage of possibly servicing more short-term rentals.
Don’t overbook yourself: In the coming months, there will be an abundance of opportunities to expand — but don’t think you can take them all. Give yourself a set amount of properties to clean per day to avoid this pitfall.
Always provide consistent service: No matter the season, always give the same high level of service for each clean your business completes. This will help you create loyal customers and even acquire new ones.

Happy New Year, From Turno

The team at Turno wishes you a happy, healthy, and safe new year!

Some people feel inspired by the fresh start that accompanies January 1st. For others, all of the unknowns — coupled with a laundry list of ambitious resolutions — instill stress and anxiety.

Turno makes it easy to achieve your cleaning service goals by helping you find new customers in your area, automating your schedule, and streamlining communication for all your projects.

The post New Year’s Resolutions to Help Grow Your Airbnb Cleaning Service appeared first on Turno.